Gold Membership

Ignite Gold offers the ideal balance for growing businesses that require robust automation, data protection, and quick technical support. This package ensures maximum uptime by adding cloud backups and dedicated remote helpdesk time.

We Handle:

  • Includes All Silver Features, PLUS:

  • Syncro Cloud Backup: Integrated machine-level backups to ensure your data is recoverable after a crash or theft.

  • Advanced Patch Management: Management of both Windows and 3rd-party apps (Chrome, Adobe, Zoom, etc.).

  • Scheduled Monthly Tune-ups: Proactive performance scripts run remotely to maintain device speed.

  • Dedicated Helpdesk Time: Includes one hour per month of remote support for troubleshooting or setup.

Our Billing is Straightforward: $65 per device/month or $650 per device/year. Any support hours exceeding the monthly allowance are billed hourly in 15-minute increments.

Why Choose Ignite Gold?

  • Increased Productivity: Fast remote access means less waiting for fixes. Comprehensive Maintenance: Systems are optimized monthly, not just when they break.

  • Balanced Budget: Affordable access to support with predictable monthly pricing.

  • We guarantee a response to your support tickets within 24 hours.