Platinum Membership

Ignite Platinum is a comprehensive, all-inclusive solution offering the highest level of security and the peace of mind of unlimited support. This is the only plan that includes Managed Detection and Response (MDR), where a 24/7 security team monitors your machines for threats.

We Handle:

  • Includes All Gold and Silver Features, PLUS:

  • Unlimited Remote Support: Access our remote helpdesk for all troubleshooting and setup—no surprise bills.

  • Bitdefender MDR (Managed Detection & Response): A 24/7 SOC (Security Operations Center) monitors your endpoints to hunt for and stop advanced hackers in real-time.

  • Weekly System Cleanup: High-frequency health scripts preemptively fix minor issues before they become crises.

  • Guaranteed Priority Service: Your tickets jump to the front of the line for immediate attention.

Our Billing is Straightforward: $145 per device/month or $1,450 per device/year. 

Why Choose Ignite Platinum?

  • Complete Peace of Mind: Never worry about hourly IT labor costs again.

  • Maximum Uptime: Highest frequency of maintenance and fastest support response.

  • Strategic Partnership: Your own dedicated IT team focused on your business growth and security.

  • We guarantee a response to your support tickets within 24 hours.